/* Button ---------------------------------------------------------- */ .wpb_vc_button { .wpb_element_wrapper { background-image: none; padding-left: 10px; height: auto; min-height: inherit; } .wpb_button { display: inline-block; position: relative; padding: 5px 10px 4px; margin-bottom: 0; color: #333333; text-align: center; vertical-align: middle; cursor: default; background-color: #f5f5f5; background-image: -moz-linear-gradient(top, #ffffff, #e6e6e6); background-image: -ms-linear-gradient(top, #ffffff, #e6e6e6); background-image: -webkit-gradient(linear, 0 0, 0 100%, from(#ffffff), to(#e6e6e6)); background-image: -webkit-linear-gradient(top, #ffffff, #e6e6e6); background-image: -o-linear-gradient(top, #ffffff, #e6e6e6); background-image: linear-gradient(top, #ffffff, #e6e6e6); background-repeat: repeat-x; filter: progid:DXImageTransform.Microsoft.gradient(startColorstr='#ffffff', endColorstr='#e6e6e6', GradientType=0); border-color: #e6e6e6 #e6e6e6 #bfbfbf; border-color: rgba(0, 0, 0, 0.1) rgba(0, 0, 0, 0.1) rgba(0, 0, 0, 0.25); filter: progid:DXImageTransform.Microsoft.gradient(enabled=false); border: 1px solid #cccccc; border-bottom-color: #b3b3b3; -webkit-border-radius: 4px; -moz-border-radius: 4px; border-radius: 4px; -webkit-box-shadow: inset 0 1px 0 rgba(255, 255, 255, .2), 0 1px 2px rgba(0, 0, 0, .05); -moz-box-shadow: inset 0 1px 0 rgba(255, 255, 255, .2), 0 1px 2px rgba(0, 0, 0, .05); box-shadow: inset 0 1px 0 rgba(255, 255, 255, .2), 0 1px 2px rgba(0, 0, 0, .05); i.icon { margin-bottom: -3px; margin-left: 10px; top: -2px; position: relative; width: 16px; height: 16px; } } // Button sizes .btn-large { padding: 9px 14px 7px; font-size: 110%; -webkit-border-radius: 5px; -moz-border-radius: 5px; border-radius: 5px; i.icon { margin-bottom: -3px; margin-left: 14px; top: -1px; } } .btn-small { padding: 5px 9px 3px; font-size: 90%; i.icon { margin-left: 8px; margin-bottom: -4px; top: -3px; } } .btn-mini { padding: 3px 6px 2px; font-size: 85%; i.icon { display: none !important; } } // Button colors .btn-primary, .btn-warning, .btn-danger, .btn-success, .btn-info, .btn-inverse { color: #ffffff; text-shadow: 0 -1px 0 rgba(0, 0, 0, 0.25); } .btn-primary { //Blue background-color: #0074cc; background-image: -moz-linear-gradient(top, #0088cc, #0055cc); background-image: -ms-linear-gradient(top, #0088cc, #0055cc); background-image: -webkit-gradient(linear, 0 0, 0 100%, from(#0088cc), to(#0055cc)); background-image: -webkit-linear-gradient(top, #0088cc, #0055cc); background-image: -o-linear-gradient(top, #0088cc, #0055cc); background-image: linear-gradient(top, #0088cc, #0055cc); background-repeat: repeat-x; filter: progid:DXImageTransform.Microsoft.gradient(startColorstr='#0088cc', endColorstr='#0055cc', GradientType=0); border-color: rgba(0, 0, 0, 0.1) rgba(0, 0, 0, 0.1) rgba(0, 0, 0, 0.25); filter: progid:DXImageTransform.Microsoft.gradient(enabled=false); } .btn-info { //Turqoise background-color: #49afcd; background-image: -moz-linear-gradient(top, #5bc0de, #2f96b4); background-image: -ms-linear-gradient(top, #5bc0de, #2f96b4); background-image: -webkit-gradient(linear, 0 0, 0 100%, from(#5bc0de), to(#2f96b4)); background-image: -webkit-linear-gradient(top, #5bc0de, #2f96b4); background-image: -o-linear-gradient(top, #5bc0de, #2f96b4); background-image: linear-gradient(top, #5bc0de, #2f96b4); background-repeat: repeat-x; filter: progid:DXImageTransform.Microsoft.gradient(startColorstr='#5bc0de', endColorstr='#2f96b4', GradientType=0); border-color: rgba(0, 0, 0, 0.1) rgba(0, 0, 0, 0.1) rgba(0, 0, 0, 0.25); filter: progid:DXImageTransform.Microsoft.gradient(enabled=false); } .btn-success { //Green background-color: #5bb75b; background-image: -moz-linear-gradient(top, #62c462, #51a351); background-image: -ms-linear-gradient(top, #62c462, #51a351); background-image: -webkit-gradient(linear, 0 0, 0 100%, from(#62c462), to(#51a351)); background-image: -webkit-linear-gradient(top, #62c462, #51a351); background-image: -o-linear-gradient(top, #62c462, #51a351); background-image: linear-gradient(top, #62c462, #51a351); background-repeat: repeat-x; filter: progid:DXImageTransform.Microsoft.gradient(startColorstr='#62c462', endColorstr='#51a351', GradientType=0); border-color: rgba(0, 0, 0, 0.1) rgba(0, 0, 0, 0.1) rgba(0, 0, 0, 0.25); } .btn-warning { //Orange background-color: #faa732; background-image: -moz-linear-gradient(top, #fbb450, #f89406); background-image: -ms-linear-gradient(top, #fbb450, #f89406); background-image: -webkit-gradient(linear, 0 0, 0 100%, from(#fbb450), to(#f89406)); background-image: -webkit-linear-gradient(top, #fbb450, #f89406); background-image: -o-linear-gradient(top, #fbb450, #f89406); background-image: linear-gradient(top, #fbb450, #f89406); background-repeat: repeat-x; filter: progid:DXImageTransform.Microsoft.gradient(startColorstr='#fbb450', endColorstr='#f89406', GradientType=0); border-color: rgba(0, 0, 0, 0.1) rgba(0, 0, 0, 0.1) rgba(0, 0, 0, 0.25); filter: progid:DXImageTransform.Microsoft.gradient(enabled=false); } .btn-inverse { //Black background-color: #414141; background-image: -moz-linear-gradient(top, #555555, #222222); background-image: -ms-linear-gradient(top, #555555, #222222); background-image: -webkit-gradient(linear, 0 0, 0 100%, from(#555555), to(#222222)); background-image: -webkit-linear-gradient(top, #555555, #222222); background-image: -o-linear-gradient(top, #555555, #222222); background-image: linear-gradient(top, #555555, #222222); background-repeat: repeat-x; filter: progid:DXImageTransform.Microsoft.gradient(startColorstr='#555555', endColorstr='#222222', GradientType=0); border-color: rgba(0, 0, 0, 0.1) rgba(0, 0, 0, 0.1) rgba(0, 0, 0, 0.25); filter: progid:DXImageTransform.Microsoft.gradient(enabled=false); } .btn-danger { //Red background-color: #da4f49; background-image: -moz-linear-gradient(top, #ee5f5b, #bd362f); background-image: -ms-linear-gradient(top, #ee5f5b, #bd362f); background-image: -webkit-gradient(linear, 0 0, 0 100%, from(#ee5f5b), to(#bd362f)); background-image: -webkit-linear-gradient(top, #ee5f5b, #bd362f); background-image: -o-linear-gradient(top, #ee5f5b, #bd362f); background-image: linear-gradient(top, #ee5f5b, #bd362f); background-repeat: repeat-x; filter: progid:DXImageTransform.Microsoft.gradient(startColorstr='#ee5f5b', endColorstr='#bd362f', GradientType=0); border-color: rgba(0, 0, 0, 0.1) rgba(0, 0, 0, 0.1) rgba(0, 0, 0, 0.25); filter: progid:DXImageTransform.Microsoft.gradient(enabled=false); } } @import "../lib/wpb_icon.less"; {"id":414,"date":"2025-06-04T10:40:54","date_gmt":"2025-06-04T10:40:54","guid":{"rendered":"http:\/\/s242.dai.uom.gr\/?p=414"},"modified":"2025-06-04T11:22:25","modified_gmt":"2025-06-04T11:22:25","slug":"sluby-zakaznikm-betclic-ci-ve-co-potebujete-vdt-3","status":"publish","type":"post","link":"http:\/\/s242.dai.uom.gr\/?p=414","title":{"rendered":"Slu\u017eby z\u00e1kazn\u00edk\u016fm Betclic CI V\u0161e, co pot\u0159ebujete v\u011bd\u011bt_3"},"content":{"rendered":"
\n
Slu\u017eby z\u00e1kazn\u00edk\u016fm Betclic CI p\u0159edstavuj\u00ed z\u00e1kladn\u00ed prvek, kter\u00fd zajist\u00ed, \u017ee hr\u00e1\u010di budou m\u00edt p\u0159\u00edjemn\u00fd a hladk\u00fd z\u00e1\u017eitek z online s\u00e1zen\u00ed. R\u016fzn\u00e9 aspekty, kter\u00e9 jsou spojen\u00e9 s t\u011bmito slu\u017ebami, zahrnuj\u00ed nejen n\u00e1stroje a metody komunikace, ale tak\u00e9 efektivitu a rychlost reakc\u00ed z\u00e1kaznick\u00e9ho servisu. Hr\u00e1\u010di se \u010dasto ptaj\u00ed, jak se mohou obr\u00e1tit na t\u00fdm Betclic a jak\u00e9 mo\u017enosti pomoci maj\u00ed k dispozici. V tomto \u010dl\u00e1nku se pono\u0159\u00edme do v\u0161ech aspekt\u016f, kter\u00e9 se t\u00fdkaj\u00ed slu\u017eeb z\u00e1kazn\u00edk\u016fm Betclic CI, abychom v\u00e1m poskytli kompletn\u00ed obr\u00e1zek o tom, co m\u016f\u017eete o\u010dek\u00e1vat. Dal\u0161\u00edm relevantn\u00edm faktorem je, jak rychle t\u00fdm m\u016f\u017ee odpov\u011bd\u011bt na dotazy a jak\u00e1 je \u00farove\u0148 jejich odbornosti v dan\u00e9 oblasti. S rostouc\u00ed konkurenc\u00ed v oblasti online s\u00e1zen\u00ed je d\u016fle\u017eit\u00e9, aby byly slu\u017eby z\u00e1kazn\u00edk\u016fm na \u0161pi\u010dkov\u00e9 \u00farovni, a Betclic CI se sna\u017e\u00ed tento standard naplnit.<\/p>\n
Telefon<\/td>\n | Okam\u017eit\u011b<\/td>\n | 24\/7<\/td>\n<\/tr>\n | ||||||
E-mail<\/td>\n | 1-24 hodin<\/td>\n | 24\/7<\/td>\n<\/tr>\n | ||||||
\u017div\u00fd chat<\/td>\n | 1-5 minut<\/td>\n | 24\/7<\/td>\n<\/tr>\n | ||||||
Soci\u00e1ln\u00ed m\u00e9dia<\/td>\n | 15-60 minut<\/td>\n | 9:00 – 22:00<\/td>\n<\/tr>\n<\/table>\n Jednotliv\u00e9 kan\u00e1ly z\u00e1kaznick\u00e9 podpory Betclic CI jsou efektivn\u00ed, tak\u017ee je d\u016fle\u017eit\u00e9 vybrat ten, kter\u00fd nejl\u00e9pe vyhovuje va\u0161im pot\u0159eb\u00e1m. Nap\u0159\u00edklad \u017eiv\u00fd chat je \u010dasto preferov\u00e1n pro rychl\u00e9 ot\u00e1zky, zat\u00edmco e-mail lze pou\u017e\u00edt pro komplexn\u00ed probl\u00e9my nebo \u017e\u00e1dosti. Klienti by m\u011bli m\u00edt na pam\u011bti, \u017ee odpov\u011bdi jsou obvykle poskytov\u00e1ny v co nejkrat\u0161\u00ed dob\u011b, co\u017e zaji\u0161\u0165uje vysokou \u00farove\u0148 slu\u017eeb.<\/p>\n \u010casov\u00e9 limity odpov\u011bd\u00ed<\/h3>\nVzhledem k tomu, \u017ee Betclic CI pracuje s tis\u00edci z\u00e1kazn\u00edky ka\u017edodenn\u011b, je kl\u00ed\u010dov\u00e9 m\u00edt stanoven\u00e9 \u010dasov\u00e9 limity pro odpov\u011bdi na dotazy. Z\u00e1kazn\u00edci cht\u011bj\u00ed zn\u00e1t o\u010dek\u00e1van\u00fd \u010das \u010dek\u00e1n\u00ed, aby se mohli l\u00e9pe pl\u00e1novat. Betclic klade d\u016fraz na zaji\u0161t\u011bn\u00ed rychl\u00e9ho a efektivn\u00edho servisu. V\u011bt\u0161ina z\u00e1kazn\u00edk\u016f ohla\u0161uje svou spokojenost s rychlost\u00ed odpov\u011bd\u00ed, co\u017e v\u00fdrazn\u011b p\u0159isp\u00edv\u00e1 k pozitivn\u00edmu vn\u00edm\u00e1n\u00ed zna\u010dky.<\/p>\n V r\u00e1mci sledov\u00e1n\u00ed v\u00fdkonnosti z\u00e1kaznick\u00e9ho servisu se Betclic CI sna\u017e\u00ed neust\u00e1le zlep\u0161ovat sv\u00e9 procesy a technologie. Tyto inovace pom\u00e1haj\u00ed zrychlovat reak\u010dn\u00ed \u010dasy a zvy\u0161ovat \u00farove\u0148 podpory. Je tak\u00e9 d\u016fle\u017eit\u00e9, aby se t\u00fdm z\u00e1kaznick\u00e9 podpory pravideln\u011b \u0161kolil, aby byli schopni efektivn\u011b reagovat na dotazy a probl\u00e9mov\u00e9 situace.<\/p>\n Jazykov\u00e9 mutace a dostupnost<\/h3>\nDal\u0161\u00edm v\u00fdznamn\u00fdm aspektem, kter\u00fd ovliv\u0148uje kvalitu servisu, je jazykov\u00e1 podpora. Betclic CI m\u00e1 t\u00fdm z\u00e1kaznick\u00fdch poradc\u016f, kter\u00fd je schopen komunikovat ve v\u00edce ne\u017e dvaceti jazyc\u00edch. To je zvl\u00e1\u0161t\u011b d\u016fle\u017eit\u00e9 pro p\u0159itahov\u00e1n\u00ed z\u00e1kazn\u00edk\u016f z r\u016fzn\u00fdch kout\u016f sv\u011bta. M\u00edt z\u00e1kaznick\u00fd servis, kter\u00fd hovo\u0159\u00ed va\u0161\u00edm jazykem, zvy\u0161uje d\u016fv\u011bru a poskytuje pohodln\u011bj\u0161\u00ed a snadn\u011bj\u0161\u00ed interakci.<\/p>\n Betclic CI tak\u00e9 implementuje syst\u00e9my, kter\u00e9 monitoruj\u00ed a vyhodnocuj\u00ed kvalitu komunikace. Tyto procesy pom\u00e1haj\u00ed zajistit, \u017ee z\u00e1kazn\u00edci v\u017edy dostanou relevantn\u00ed a p\u0159esn\u00e9 informace, co\u017e zlep\u0161uje celkovou zku\u0161enost s online s\u00e1zen\u00edm. Nezapome\u0148te, \u017ee z\u00e1kaznick\u00fd servis Betclic je st\u00e1le dostupn\u00fd, bez ohledu na jazyk, a v\u00e1m tak m\u016f\u017ee poskytnout pot\u0159ebnou pomoc bez ohledu na to, kde se nach\u00e1z\u00edte.<\/p>\n Jak vyu\u017e\u00edt z\u00e1kaznickou podporu Betclic<\/h2>\nPokud pot\u0159ebujete pomoc nebo m\u00e1te dotaz k n\u011bkter\u00e9mu z produkt\u016f Betclic, je zde n\u011bkolik u\u017eite\u010dn\u00fdch tip\u016f, jak efektivn\u011b vyu\u017e\u00edvat slu\u017eby z\u00e1kaznick\u00e9 podpory. Je d\u016fle\u017eit\u00e9, abyste byli p\u0159i komunikaci co nejv\u00edce konkr\u00e9tn\u00ed. To zahrnuje jasn\u00e9 formulov\u00e1n\u00ed dotazu a uveden\u00ed pot\u0159ebn\u00fdch \u00fadaj\u016f, nap\u0159\u00edklad u\u017eivatelsk\u00e9ho jm\u00e9na nebo \u010d\u00edsla tiketu.<\/p>\n Pomoc\u00ed n\u00e1sleduj\u00edc\u00edho \u010d\u00edseln\u00e9ho seznamu si m\u016f\u017eete p\u0159ipravit kl\u00ed\u010dov\u00e9 informace p\u0159ed kontaktov\u00e1n\u00edm z\u00e1kaznick\u00e9 podpory:<\/p>\n
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